We recognize that your privacy and the protection of your personal information is important to you, and therefore, have adopted this privacy policy. This privacy policy describes our privacy practices and how we treat the personal information that we collect from you when you use our products and services, including any personal information we collected from you when you created your account. The ShipBot privacy policy applies to all of the products, services, and websites offered by ShipBot or our related, affiliated and/or subsidiary companies (collectively, the “Products and Services”).
ShipBot collects personally identifiable information when you register on our site. The information collected may include, but is not limited to the following: email, name, phone, IP address, browser information, and address. Any comments or questions you submit may be recorded as well. Collection of information takes place at various times while navigating ShipBot’s site and using its software, Products and Services. When entering ShipBot’s site, information may be collected about previous sites the person has viewed. If questions or comments have been submitted via email or a forum on our website, personal information is collected as well.
The goal of collecting customer and viewer information is to create a friendlier and more efficient experience while working with ShipBot. Personal information submitted at the time of registration may be used by ShipBot for the marketing and promotion of ShipBot products that we feel may be of interest to you. You may “opt out” of these marketing activities during the registration process, by updating your account settings or via postal mail. We may use demographic and/or profile data to tailor your experience on our sites, show you content that we think you may be interested in, and display content according to your preferences. Furthermore, we shall have the right to retain records of all data pertaining to use of the website including, but not limited to, usage, activity logs, and click-throughs. We may disclose such data to third parties provided it is grouped with other user data and is presented in an aggregate form. We may also disclose, on an anonymous basis, statements made by our customers.
We take your privacy very seriously. None of the information that is collected by ShipBot is rented or sold to any third parties for any purpose. Limited information may be shared with a third party that has partnered with ShipBot if that information is protected under a confidentiality obligation with that third party and is used only as a part of providing the ShipBot service to the customer. We reserve the right to disclose information when required by law.
By submitting personal information to us or using our site, you agree that we may collect and use such personal information in accordance with our privacy policy or as permitted by law. If you do not agree with these terms, do not provide any personal information to us. If you refuse or withdraw consent, or do not provide us with any necessary personal information, we may not be able to provide you with products or service.
To request removal from the database, please submit a support request and we will be happy to remove your information promptly. If you request that we modify or remove all of your personal information, we will promptly do so, to the extent possible. Once your personal information has been removed you will not be able to use our products or services unless you re-register.
When you use ShipBot Products and Services, we send to your computer one or more cookies (i.e. a small file containing a string of characters) that uniquely identifies your browser. We use cookies to improve the quality of our Products and Services by storing user preferences and tracking. We may also use cookies to keep track of your session, shopping cart, and advertising delivery. We may use an outside ad company to display ads on our sites. These ads may also contain cookies. While we use cookies in other parts of our websites, cookies received with banner ads are collected by our ad company and we do not have access to this information. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Please note, however, some features of the Products and Services may not function properly, if at all, if your cookies are disabled.
We may use standard Internet technology, such as web beacons and other similar technologies, to track your use on our sites and software. We also may include web beacons in promotional e-mail messages or newsletters to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customize the services we offer our visitors/customers to deliver targeted advertisements and to measure the overall effectiveness of our online advertising, content, programming or other activities.
We may allow third parties, including our authorized service providers, advertising companies, and ad networks, to display advertisements on our sites and/or Products and Services. We and these companies may use tracking technologies, such as cookies, to collect information about users who view or interact with these advertisements and connect to our sites and/or Products and Services. Our sites do not provide any personal information to these third parties. This information allows us and these companies to deliver targeted advertisements and gauge their effectiveness.
We may create links to other web sites. We will make reasonable efforts to link only to sites that meet similar standards for maintaining each individual’s right to privacy. However, many other sites that are not associated or authorized by us may have links leading to our sites. We cannot control these links and we are not responsible for any content appearing on these sites.
We use IP addresses to analyze trends, administer the site and gather broad demographic information for aggregated used. IP addresses are not linked to personally identifiable information.
This web site has security measures in place designed to protect against loss, misuse and/or alteration of the information that you provide. Furthermore, we have taken reasonable precautions to prevent any unauthorized access to the contents of this web server.
You may edit your personal information at any time by clicking on the “Settings” tab when you are signed in to ShipBot. All information may be changed including: address, email, phone and more. The new information will be updated in our system and used in the collection of information when visiting ShipBot.
In the event that ShipBot merges or is acquired by another company, all current information ShipBot has will be shared with the other company. ShipBot will do its best to inform you of the transaction. This Privacy Policy inures to the benefit of our successors and assigns.
We may amend this policy at any time. If we are going to use personally identifiable information collected through our sites in a manner materially different from that stated at the time of collection we will notify users via email and/or by posting a notice on our site for thirty (30) days prior to such use. This Privacy Policy may not be amended by you except in a writing that specifically refers to this Privacy Policy and is physically signed by both parties.
All questions, comments and concerns can be submitted by emailing info@ShipBot.com. You will receive an answer as soon as possible.
This PRIVACY POLICY ADDENDUM FOR CALIFORNIA RESIDENTS supplements the information contained in the Privacy Policy of Auctane LLC dba ShipBot (collectively, “we,” “us,” or “our”) and applies solely to visitors, customer, and others who reside in the State of California (“consumers” or “you”). We adopt this addendum to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and other California privacy laws. Any terms defined in the CCPA have the same meaning when used in this addendum.
Information We Collect
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:
Category | Examples | Collected |
A. Identifiers. | A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers. | YES |
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). | A name, signature, address, telephone number, insurance policy number, bank account number, credit card number, debit card number, or any other financial information. Some personal information included in this category may overlap with other categories. | YES |
C. Protected classification characteristics under California or federal law. | Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). | NO |
D. Commercial information. | Records products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | YES |
E. Biometric information. | Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. | NO |
F. Internet or other similar network activity. | Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement. | YES |
G. Geolocation data. | Physical location or movements. | YES |
H. Sensory data. | Audio, electronic, visual, thermal, olfactory, or similar information. | NO |
I. Professional or employment-related information. | Current or past job history or performance evaluations. | N/A |
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). | Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. | NO |
K. Inferences drawn from other personal information. | Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. | NO |
Personal information does not include:
We obtain the categories of personal information listed above from the following categories of sources:
Use of Personal Information
We may use or disclose the personal information we collect for one or more of the following business purposes:
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
Sharing Personal Information
We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose:
Category A: Identifiers.
Category B: California Customer Records personal information categories.
Category D: Commercial Information.
Category F: Internet or other similar network activity
Category G: Geolocation data.
We disclose your personal information for a business purpose to the following categories of third parties:
To improve our services, we have provided limited identifiers (including name and postal address) and limited commercial information to our parent company. The actions taken by us may be considered a “sale” under the CCPA, but we received no monies for providing said information.
Your Rights and Choices
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service providers to:
Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:
Only you or a person having the legal authority to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
We may be unable to respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
Changes to Our Privacy Addendum
We reserve the right to amend this privacy addendum at our discretion and at any time. When we make changes to this privacy addendum, we will notify you by email or through an addendum on our website homepage.
Contact Information
If you have any questions or comments about this addendum, our Privacy Statement, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:
Email Address:
ccpa@ShipBot.com
Postal Address:
ShipBot
Attn: Privacy
3800 N Lamar Blvd, #220
Austin, TX 78756